Which of the following is NOT an objective of training end users on an AV system?

Which of the following is NOT an objective of training end users on an AV system?

• A. Eliminate the need for a service contract
• B. Reduce equipment damage due to improper use
• C. Reduce the number of service calls due to preventable issues
• D. Build up user confidence in the equipment

Answer: (A)

Eliminating the need for a service contract is not an objective of training end users on an AV system because service contracts usually cover ongoing support, maintenance, and troubleshooting that cannot solely be replaced by user training. While training can empower users to operate the equipment more effectively and handle some issues independently, it doesn't remove the inherent risks or complexities associated with AV systems. Training aims primarily to enhance user understanding, proficiency, and confidence with the equipment, which can lead to reduced equipment damage and fewer service calls while still valuing the need for professional support through a service contract.

Eliminating the need for a service contract is not an objective of training end users on an AV system because service contracts usually cover ongoing support, maintenance, and troubleshooting that cannot solely be replaced by user training. While training can empower users to operate the equipment more effectively and handle some issues independently, it doesn't remove the inherent risks or complexities associated with AV systems. Training aims primarily to enhance user understanding, proficiency, and confidence with the equipment, which can lead to reduced equipment damage and fewer service calls while still valuing the need for professional support through a service contract.